Waterproof Mattress Protector – Ruby Red – 3-Piece King Set

Shipping Policy

LibasePk delivers orders across Pakistan.

Delivery Time

Orders are normally delivered within 2–3 working days after order confirmation.

Working days do not include Sundays or public holidays. Courier delays, weather conditions, remote locations or other circumstances outside our control may occasionally affect delivery time.

Delivery Charges

Delivery is currently free on Pakistan orders.

Order Tracking

Where tracking is available, tracking information may be shared after dispatch.

Correct Delivery Information

Please provide a correct name, phone number and complete shipping address when placing your order. Incorrect or incomplete information may delay delivery.

Delayed or Missing Parcels

If your parcel has not arrived within the expected period, contact us with your order number at libasepk@gmail.com or 0328 0515797.

Return & Refund Policy

You may request a return within 7 days of receiving your order.

Return Eligibility

Items must be unused, unwashed, in the same condition in which they were received, and in their original packaging. Proof of purchase may be required.

How to Request a Return

Contact us before sending any item back. Email libasepk@gmail.com or call 0328 0515797 with your order number and reason for return.

Approved returns should be sent to: P-311 Partab Nagar, Street No. 2, Jhang Road, Faisalabad 38000, Pakistan. Please wait for return instructions before dispatching the parcel.

Damaged, Defective or Incorrect Items

Please inspect your order after delivery. If an item is damaged, defective or incorrect, contact us as soon as possible with your order details and supporting photos where applicable.

Exchanges

If an exchange is approved, we will provide instructions based on product availability.

Refunds

After we receive and inspect the returned item, we will notify you whether the refund is approved. Approved refunds are normally processed within 10 business days using an available refund method. Processing time may vary depending on the payment method or financial service provider.

Privacy Policy

Last updated: September 2026

This Privacy Policy explains how LibasePk collects, uses and shares personal information when you visit our store, place an order, contact us or otherwise use our services. Our online store is powered by Shopify.

Information We Collect

Depending on how you use our store, we may collect your name, phone number, email address, billing and shipping address, order details, payment-related information, device and browser information, IP address, website activity and customer-support messages.

How We Use Information

We may use personal information to process and deliver orders, communicate with customers, provide support, prevent fraud, improve our store, manage returns and refunds, maintain business records, comply with legal obligations and, where permitted, send marketing communications.

Shopify and Service Providers

Because our store is powered by Shopify, information submitted through the store may be processed by Shopify and service providers that help us operate the website, process payments, analyze store performance, prevent fraud and provide ecommerce services.

Courier Companies

We may share your name, phone number, delivery address and necessary order information with courier companies so your order can be delivered.

Cookies and Analytics

Our website may use cookies and similar technologies for essential store functions, preferences, analytics and advertising where enabled. Browser settings may allow you to control certain cookies.

Marketing

Where permitted, we may use your contact information for product updates, promotions, abandoned-cart reminders or other marketing communications. You may unsubscribe using the option provided in the communication where available.

Data Retention and Security

We retain information for as long as reasonably necessary for order processing, business records, dispute handling, fraud prevention and legal or accounting requirements. We use reasonable measures to protect personal information, although no online system can be guaranteed completely secure.

Your Requests

You may contact us to request access to or correction of personal information we hold about you, or to make another privacy-related request where applicable.

Contact

LibasePk
Email: libasepk@gmail.com
Phone: 0328 0515797
Faisalabad, Pakistan

Terms of Service

Last updated: September 2026

Welcome to LibasePk. By visiting our website, browsing our store or placing an order, you agree to these Terms of Service and the policies referenced on our store.

1. Customer Information

You agree to provide accurate and complete information when placing an order, including your name, phone number, email address and delivery information.

2. Products

We make reasonable efforts to present products accurately. Colors, shades and appearance may vary slightly because of lighting, photography, device displays and screen settings. Product descriptions, availability and specifications may be updated when necessary.

3. Orders

Placing an order is a request to purchase from LibasePk. We may accept, decline, verify or cancel an order when reasonably necessary, including for stock, pricing, payment, delivery or fraud-prevention reasons.

4. Prices and Payment

Prices are displayed in PKR unless otherwise stated. Any applicable charges are shown during checkout.

5. Shipping

Our normal Pakistan delivery estimate is 2–3 working days after order confirmation. Delivery times are estimates and may be affected by courier delays, public holidays, weather, remote locations or incorrect delivery information.

6. Returns and Refunds

Returns, exchanges and refunds are handled under our Return & Refund Policy. Our current return-request period is 7 days after receiving an order, subject to the conditions stated in that policy.

7. Order Cancellation

Please contact us as soon as possible if you want to cancel an order. Cancellation may not be possible after an order has been processed or dispatched.

8. Intellectual Property

LibasePk branding, product images, graphics, written content and other store materials owned by us may not be copied, reproduced or commercially used without permission, except where permitted by law.

9. Third-Party Services

Our store uses Shopify and may use courier, payment, analytics, marketing and other service providers. These providers may operate under their own terms and privacy policies.

10. Prohibited Use

You may not use our store for unlawful activity, fraud, malicious software, interference with store security, misuse of our content or violation of the rights of others.

11. Errors and Updates

We may correct errors or update product information, pricing, availability, shipping information or other store content when necessary.

12. Liability

To the extent permitted by applicable law, LibasePk is not responsible for indirect or consequential losses arising from use of the website or products. Nothing in these Terms limits rights that cannot legally be excluded.

13. Privacy

Personal information is handled according to our Privacy Policy.

14. Changes to These Terms

We may update these Terms from time to time. Updated Terms become effective when posted on our store, subject to applicable law.

15. Governing Law

These Terms are governed by the applicable laws of Pakistan and any mandatory consumer-protection requirements that apply to the transaction.

16. Contact

LibasePk
Email: libasepk@gmail.com
Phone: 0328 0515797
Faisalabad, Pakistan