Shipping policy

Shipping Policy

Thank you for shopping with LibasePk. We aim to deliver your order quickly and safely.

Delivery Time
Orders are typically delivered within 2 to 3 working days after order confirmation.

Working days do not include Sundays or public holidays. Delivery may occasionally take longer due to courier delays, weather conditions, remote delivery locations, public holidays, or other circumstances outside our control.

Shipping Charges
Any applicable shipping charges will be shown at checkout before you complete your order.

Order Tracking
Where tracking is available, tracking information may be shared with you after your order has been dispatched.

Correct Delivery Information
Please make sure your name, phone number, and delivery address are correct and complete when placing your order. Delays caused by incorrect or incomplete information may not be our responsibility.

Delayed or Missing Parcels
If your parcel has not arrived within the expected delivery period, please contact us with your order number so we can assist you.

Note: The 2 to 3 working day delivery time is an estimate and cannot be guaranteed when delays are caused by circumstances outside our control.